500 Internal Server Error

The '500 Internal Server Error' is an error on the server side, and most likely not a problem at your end. Though there is still the possiblity that there could be issues on your end, and there are a few things you can try.

The following are instructions to help you troubleshoot potential issues on your side:

1. Reload the web page. You can do that by clicking the refresh button on your browser.

2. Clear your browser's cache (same as deleting your browser history)

3. Delete your browser's cookies, restart the browser and try again

4. Check the error log in cPanel, usually 500 errors crop up here and can be pin pointed to a specific file.

5. If you have followed the above instructions, but the website is still not working, get in touch with MyHost by opening a new support ticket at http://secure.myhost.co.nz/submitticket.php.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Can I get a dedicated IP Address?

Yes. Please submit a support ticket to the customer service team and they will allocate one for...

Can I get a dedicated IP Address?

Yes. Please submit a support ticket to the customer service team and they will allocate one for...

Do you have a demo of your world-class control panel?

Shared Hosting Please visit http://demo.webslice.co.nz/cpanel and login with the following...

Do you offer SSH Access?

SSH access is a feature which is only accessible on request as often, this feature is...

I'm looking for a custom hosting plan. Where can I request for one?

You can acquire a custom hosting plan by contacting our sales team via email to sales@myhost.nz....