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All the prices presented on our website are stated GST exclusive, unless otherwise stated. If...
We give you an advance 60 days notice without invoice that domain will fall for renewal on that...
You can add a new credit card at any time - even if you don’t have an invoice to pay. Open the...
As an alternative to using a Credit Card to pay your invoices, you can set up a Direct Debit....
The email address that you use to login is stored separately from the email address that we use...
Our bank details are below. You can make payment via internet banking/direct credit, or at any...
We accept: Direct Debits (see how to set up Direct Debit payments) Visa/Mastercard Credit...
Yes, you can pay over the counter at any NZ Post outlet with Kiwibank. Please bring the...
Your account number is printed on your invoice. You can find it in the top right hand side under...
You can place a request to cancel a service with us on our customer portal:...
Your account will be credited after a referral pays their first invoice.
Yes! Your referrals can still use any discount code as normal. If they use a discount code on...
Just head on over to our order page over at our portal (https://secure.myhost.nz/cart.php) and...
We offer a 30 day money back guarantee on shared & reseller web hosting orders, including...
All annual billing plans for shared and reseller hosting, as well as virtual private server and...
Under certain circumstances, we may match or beat another New Zealand hosting provider's pricing....
Bank Transfer If you have made a direct credit/bank transfer into our account, please allow up...
If you have an invoice which cannot be paid on time, please contact us immediately to ensure your...
