Knowledgebase

If you’ve spotted something in a MyHost Web Hosting package that you’d like to get your hands on...

In March 2023 we helped a number .nz domain holders avoid a price rise by migrating their domains...

Over the summer of 2022-3, we're welcoming a lot of new customers to MyHost. Vocus NZ is retiring...

Open the Login screen. Click the Forgot Password? button. In the Lost Password Reset screen,...

To set a new password, use the Forgot Password? function. Open the Login screen. Click the...

1. From the Client Area, navigate to Security Settings. 2. Click Click here to Enable....

You can find the officially supported documentation for cPanel at https://docs.cpanel.net/

Sure, please create a support ticket stating what username you would like. Please note the new...

All game servers will be provisioned within 12-48 hours of purchase (during business days).  If...

Our fraud detection system (Maxmind) may at times falsely mark your order as fraud.In such cases,...

To clear your cart: Click "view cart" on the top right hand corner of your dashboard  Click...

Every MyHost customer has a unique referral code to share with friends and family. Your code lets...

If you are having issues acessing your website, one of the most likely scenarios is that there...

To purchase an SSL certificate, just visit our product information page here:...

Yes. Please submit a support ticket to the customer service team and they will allocate one for...

Our cPanel shared and reseller packages include Ioncube support by default.If you are unable to...

Our shared and reseller hosting packages support a wide range of PHP versions as we run...

We endeavour to answer all queries within 12 hours. However, the following departments have the...

By doing a traceroute or tracert, you can help us diagnose common connectivity issues, and where...

Please follow the instructions accordingly: WINDOWS:- Start -> Run -> type cmd- in command...

A ping is a basic network test that checks the connectivity of a network. If you are experiencing...

The '500 Internal Server Error' is an error on the server side, and most likely not a problem at...

If you are unable to login to MySQL remotely, please contact our support team with the IP address...

Google has a lot of useful resources. For developers, start with their SEO Fundamentals...