How can I enable direct debits?

As an alternative to using a Credit Card to pay your invoices, you can set up a Direct Debit. This gives us the authority to debit your account with the exact amount of each bill you receive from us.

When you set up a direct debit, you need to verify your authority over the bank account number you provide. Within 1-2 working days after you have set up your direct debit, we will debit $1 from your account (and apply it as credit to your MyHost account). This transaction will have an Authorisation Code listed as a 'Reference’. To complete verification, enter this code in the MyHost client area.

To enable billing via Direct Debit

  1. Open the Billing menu and select Payment Methods.
  2. Click Add New Direct Debit.
  3. Enter your account details and click Save changes. We'll email confirmation to you and start the authentication process.
  4. Keep an eye on your bank account for a new debit of $1.
  5. Once the transaction has been processed and shows in your bank account, note down the code supplied as the debit’s Reference.
  6. Either use the link provided in the sign up email to enter the code; or reopen the Payment Methods screen and click Verify next to the bank account number. 
  7. To make Direct Debit your default payment method, go to the Account Details screen, set the Payment Method to 'Direct Debit’, and save your changes.

Keys things to note when using direct debit:

  • If you want to change your payment method again, you’ll need to do this at least 7 business days prior to your next invoice date.
  • Transactions can take 1-2 business days.
  • Your Payment Method on the Account Details screen needs to be set to 'Direct Debit’.
  • Direct Debit is only available for clients in New Zealand.


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