How do I run a ping on my computer?

A ping is a basic network test that checks the connectivity of a network. If you are experiencing connectivity issues to your website, a good starting point is to ping your website.

To run a ping:

1. On the start menu type in 'Command Prompt' or simply 'cmd' on your search function. Click the application, and a black window should appear.
2. Type in the command 'ping' followed by a space, then the url of your website, which should be in the format [yourdomain.co.nz].
3. If the ping works, it should say 'Reply from [ipaddress]: bytes=xx time=xms TTL=xx'. Press ctrl-c to stop the ping. If the ping doesn't work, it will halt, and then say 'Request timed out'.



  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Can I get a dedicated IP Address?

Yes. Please submit a support ticket to the customer service team and they will allocate one for...

How long can I expect a response to my email?

We endeavour to answer all queries within 12 hours. However, the following departments have the...

How to enable Two-Factor Authentication

1. From the Client Area, navigate to Security Settings. 2. Click Click here to Enable....

How do I flush my DNS cache?

Please follow the instructions accordingly: WINDOWS:- Start -> Run -> type cmd- in command...

How do I clear my shopping cart?

To clear your cart: Click "view cart" on the top right hand corner of your dashboard  Click...